Service Quality Evaluation of Airline Offical Website from User Experience Perspective

ZHANG Li; LI Cheng; GUO Sijia

doi:10.3969/j.issn.1009-444X.2019.01.007

Volume 33 Issue 1

Mar. 2019

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ZHANG Li, LI Cheng, GUO Sijia. Service Quality Evaluation of Airline Offical Website from User Experience Perspective[J]. Journal of Shanghai University of Engineering Science, 2019, 33(1): 35-40. doi: 10.3969/j.issn.1009-444X.2019.01.007

Citation:

ZHANG Li, LI Cheng, GUO Sijia. Service Quality Evaluation of Airline Offical Website from User Experience Perspective[J]. Journal of Shanghai University of Engineering Science, 2019, 33(1): 35-40. doi: 10.3969/j.issn.1009-444X.2019.01.007